ESF Camps
  • Haverford, PA, USA
  • Seasonal - Full-time
  • ESF Camps - The Haverford School

ESF Camps is hiring Camp Office Administrative Specialists to join our mission-driven team at The Haverford School. The Administrative Specialist is responsible for camp related customer service and administrative operations needs.

Why ESF?

  • Make a positive impact on children and youth (ages Preschool-8th grade) while receiving comprehensive training.
  • Flexible summer schedule with the opportunity to work up to 10 consecutive weeks
  • Internships, field work, continuing education credits, lifeguard, and specialty certification reimbursement
  • Discounted camp tuition for children of team members
  • Employee referral bonus program

Essential Job Responsibilities:

  • Serve as a point person for ESF families; respond to inquiries in-person as well as over the phone
  • Assist families in enrolling their campers using CRM database
  • Collect and post payments; record data for billing purposes
  • Support summer sales initiatives; inform new and existing families of enrollment opportunities
  • Update camper records and input pertinent information into database
  • Answer telephones and transfer calls to appropriate team members
  • Call camp families to confirm enrollment or discuss camper needs
  • Greet campers and their guardians in the camp office; collect lunches and transition campers
  • Open, sort and distribute incoming correspondence including mail and email
  • Perform general clerical duties such as copying, mailing and filing
  • Ensure that camp office is clean, organized and well-maintained
  • Maintain inventory and complete assigned paperwork
  • Work effectively and collaborate with co-workers including other on-site Administrative Specialists, Nurses, Admissions and Customer Engagement Coordinators located at ESF's Headquarters office, Site Director and leadership team
  • Inform site director of any concerns regarding the health and safety of the campers.
  • Serve as a positive role model to campers
  • Communicate with clear, concise, and grammatically correct written and oral language in all aspects of professional interaction with campers, their families, peers, leadership team and the larger community.
  • Demonstrate the ESF Core Values and Virtues of Character (Gratitude, Respect, Trustworthiness, Effort, Kindness, Positivity, Resilience, Community) in camp daily


  • Bachelor's degree required
  • Minimum 1-2 years of experience working in an administrative and/or customer service role
  • Proficient in Microsoft Office, especially Excel, and ability to use CRM database
  • Previous experience working with children preferred
  • Previous experience working in a camp, school (or similar field) preferred
  • Administrative Specialist hours typically range from 7:30 a.m. to 4:30 p.m., Monday-Friday. Start and end times may vary depending on the location, with later times possible.
  • It is understood you will complete all trainings and pre-employment credentials required by ESF and the state you are working in.
  • Push/pull, lift and carry a minimum of thirty-five (35) pounds across campus. Work outside, upright, and mobile for six (6) to eight (8) hours per day
  • Respond to emergency situations which may include running (up to 1 mile in some cases) and ascending stairs without undue exertion
  • Maintain the "ESF Look" at all times

Reporting Relationships:

  • Reports directly to and takes direction from the Site Director.

Covid 19 Health & Safety Protocols

ESF has developed and will be implementing an Advanced Safety Plan to ensure our campers, team members, and parents thrive in a safe environment. This plan includes detailed safety measures in the following areas. Team members will be trained on all protocols and full compliance is expected.

  • Limited enrollment and smaller group sizes
  • Camper & staff screening with use of Personal Protective Equipment (PPE)
  • Cleaning, disinfection & handwashing
  • Premier outdoor facilities
  • Reasonable contact reduction, including social distancing practices
  • Symptom Management Action Plan
  • Specialized Safety Training

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